Keeping You Covid Safe

Our focus is keeping you Covid Safe when you visit our new shop here at Sacrewell Farm. Here are some guidelines to help you have a more enjoyable and safe experience.

Arriving 

When you visit Sacrewell Farm off the A47 near Peterborough, you will drive into the centre to a large parking area. To access the centre and the shop you come through the main Visitor Reception. As you come through the main entrance you’ll be required to wear a mask when inside, and there are plenty of hand sanitiser stations as you walk around.
Whether you are visiting the whole centre or coming to see us in our shop or for a workshop you will need to visit the reception desk and you will be given a wrist band. You will not need to pay an entry fee to visit our shop.
[The wristband to visit the shop does not give you access to any other areas of Sacrewell Farm. For full access you will need to pay a visitor fee. Click here for more information.]
 
When you are coming to see us in our shop, attend a workshop or Click and Collect we’ve got some new things in place to keep you, other customers and our team safe.
 

Feeling Unwell

When you or a little one is not feeling well it is best to stay at home. If you wanted to order from our shop you can order online. If you can’t find what you were looking for call the shop and we’ll help you. This way we can package up your treats and send them either directly to you or if it’s a gift send it directly for you.
 

Wearing Masks

When you come to our Shop we ask that you wear a mask, this is for your comfort and for other customers and your team. We’re operating a maximum of 2 customers in the shop at anytime or one bubble/family at a time. This will give you more space to browse. We’ve also got an anti clockwise one way system to guide you round.
 
Mask in our workshops don’t have to be worn once you are seated at your table. We do ask any accompanying adults when you move around to wear your mask. 
 
There are exemptions for children under the age of 11. Please follow Government guidance if you have any queries.
 

Clean Hands

In our shop we have a hand sanitiser pump as you enter. We also know making chocolate can get a little messy so in our workshops we have a hand wash basin and also hand sanitiser stations. We ask all our visitors to keep hands clean when you arrive and when you move from your seated area.
 

Coats and Bags

We’re maximising our larger workshop space to allow for social distancing. For this reason we’re asking all workshop visitors to bring a few belongings as possible to keep the floor space clear. We really appreciate you helping us with this.
 

Our Team

All the Stamford Heavenly Chocolates team have had Covid Awareness Training and we’ll be regularly keeping all areas clean, which is routine for us. Some of our team might be wearing masks and visors and some just visors. In the Shop there is a protective screen at the counter and you might find staff with no mask or visor. At all times we want you and our team to feel safe. 
 
If you have difficulty hearing, do let the team know and they can remove their mask and swap for a visor instead to make it easier for you.
 
 
Updates
We will come back to this post and update it as guidance changes, so please pop back each time you prepare to visit for peace of mind when you are visiting us and keep Covid safe.
 
 
Thank you.
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